AI & Automation Services — Sioux Falls, SD

Replace your cost centers.
Keep your people.

AI voice handling. Intelligent lead routing. Private LLMs that know your business cold. Business bots that run finance, ops, customer service, and sales — around the clock. Built for Sioux Falls businesses that are done paying people to do what machines do better.

The machines are already running. The question is whether they're running for you — or for the business down the street that decided to build this six months ago.
80%
Cost reallocation in targeted depts.
24/7
AI voice & follow-up coverage
2–4wk
Time to first automation live
$62M+
Revenue tracked across clients
The cost you're paying right now

Every hour your people spend on repetitive work is an hour not spent on revenue.

Scheduling. First-response calls. Lead data entry. Follow-up sequences. Status updates. Routing inquiries. Pulling reports. These are not revenue activities. They are cost activities. And you are paying human wages for machine work.

Before

A missed call is a missed deal.

Your best leads call during lunch, after hours, and on weekends. A voicemail is an invitation to call your competitor. An AI voice agent answers every time and qualifies the lead before a human ever touches it.

After

Every lead scored before it hits your CRM.

AI routing assigns a fit score the moment a lead enters your system. Your salespeople open their CRM and see a ranked list — no guessing, no cherry-picking, no time wasted on deals that were never going to close.

Before

Your team answers the same 12 questions every day.

Hours per week lost to inbound queries your team has answered a thousand times. A trained AI bot handles these instantly, accurately, and at scale — 24/7, with no hold time and no ticket queue.

After

Your people do the work only humans can do.

Relationship building. Complex negotiations. Creative problem-solving. Strategic decisions. That is what your team is doing while the machines handle everything else. That is the 80% reallocation.

Lead Intelligence

Lead routing and scoring that tells your team exactly who to call first.

Every inbound lead is not equal. AI lead scoring analyzes firmographic data, behavioral signals, engagement history, and deal fit against your closed-won customer profile — and assigns a confidence score in real time.

AI routing takes that score and automatically moves the lead to the right rep, the right sequence, and the right pipeline stage. No manual triage. No "who's got bandwidth." No hot leads going cold because they sat in a queue.

Lead Scoring Pipeline Routing CRM Integration Fit Signals Attribution Tracking
lead_scoring_engine.live
lead_id#4821-SF
company_size22 employees
deal_fit_score94 / 100
buying_signalSTRONG — 3 page visits
routed_torep: S.Schmidt
sequence_enrolledHOT — immediate
time_to_route0.8 seconds
AI Voice Handling

Your phone answers itself. Qualifies the lead. Books the call.

AI voice agents handle inbound calls the way your best receptionist would — except they work every hour of every day, never have an off day, and cost a fraction of a salary. They answer, greet, qualify, schedule, and route to humans only when the conversation demands it.

For outbound, AI voice runs follow-up sequences on cold leads, re-engagement campaigns on dormant accounts, and appointment reminders that actually confirm — reducing no-shows without adding a single human touch.

Inbound Call Handling Outbound Follow-Up Appointment Setting Lead Qualification Call Transcription CRM Logging
ai_voice_agent.active
calls_handled_today47
qualified_leads19
appts_booked11
human_escalations4
after_hours_calls12 → all handled
avg_handle_time2m 14s
crm_records_created47 / 47
AI-Powered Lead Generation

Net-new pipeline. Built by machines. Owned by you.

Most Sioux Falls businesses have a follow-up problem dressed up as a lead problem. But some genuinely need the top of the funnel rebuilt. AI-assisted lead generation identifies your Ideal Customer Profile, finds companies that match it, enriches them with intent signals, and launches multi-channel outreach — without a full-time SDR salary.

Email infrastructure. LinkedIn automation. Intent data targeting. ICP list building. Cold outreach sequences tuned to your offer and market. Every lead captured, scored, and pushed straight into your CRM — attributed from first touch.

ICP Modeling Intent Data List Building Email Infrastructure LinkedIn Sequences Multi-Channel Outreach CRM Attribution
lead_gen_pipeline.active
icp_match_companies1,847 identified
intent_signal_scoreHIGH — 312 accounts
sequences_activeemail + linkedin
contacts_enrolled486 this month
reply_rate14.2%
meetings_booked22 this month
cost_per_meeting$63.40
crm_attribution100% tracked
Business Bots

A bot for every department that costs too much to operate manually.

Purpose-built AI agents trained on your specific processes, integrated with your tools, and deployed where the volume is. Each bot is designed around one goal: getting the work done without a human in the loop.

01 — Finance

Finance Bot

Invoice routing, expense categorization, AP/AR flagging, anomaly detection, and financial query answering against your actual data. Closes the month faster. Flags the problems before accounting does.

02 — Operations

Operations Bot

Scheduling, vendor coordination, internal ticketing, SOP compliance checking, and workflow orchestration. The ops layer that runs in the background so your team focuses on delivery, not logistics.

03 — Customer Service

Customer Service Bot

FAQ handling, order and account status, appointment booking, escalation routing, and post-sale follow-up. Resolution times measured in seconds. Ticket volume cut by 60–80%.

04 — Sales

Sales Bot

Outbound prospecting sequences, objection follow-up, lead nurturing, deal stage progression alerts, and pipeline hygiene. Works your CRM while your reps are working real conversations.

80%
Staff Cost Reallocation in Targeted Departments

This is not a layoff strategy. It is a redeployment strategy. The people who were answering the same calls, routing the same leads, and pulling the same reports are now doing relationship work, retention work, and revenue work. The machines handle the rest.

Private LLM Deployment

Your institutional knowledge. Queryable in 10 seconds.

A private LLM is ChatGPT trained on your actual business — your SOPs, pricing guides, client records, contracts, product documentation, and internal knowledge base. Deployed in your secure environment. Answerable only to your team.

Stop paying people to find the answer when the answer is already in your systems. Stop watching new hires take 90 days to get up to speed when an AI can hand them everything in the first morning.

Private Deployment Document Ingestion SOP Integration Secure / On-Premise Team Query Interface
private_llm.internal
docs_ingested2,847 documents
queries_today214
avg_response_time1.4 seconds
accuracy_rating98.2%
data_stays100% internal
hrs_saved_weekly~31 hrs / team
Website AI Implementation

An AI that knows your business embedded directly in your website.

Not a generic chatbot. An AI assistant trained on your services, pricing, FAQs, case studies, and objection handling — deployed on your site to qualify visitors, answer questions, and move them toward a booked call.

For Sioux Falls businesses fielding the same 15 questions from every prospect, this removes that friction entirely. A visitor gets an accurate answer at 11 PM on a Sunday. You get a warm lead in your CRM on Monday morning.

Want AI to cite your business across ChatGPT, Perplexity, and Google AI? That's SEO / AEO — explore that service →

Trained on Your Content Lead Capture Integration CRM Handoff Objection Handling Multilingual Ready
site_ai_assistant.active
conversations_today68
leads_captured23
calls_booked7
after_hours_pct41%
top_question"what does it cost?"
avg_session4m 22s
Enterprise AI & Automation Suite

A top-down audit of every business unit. Then we build the machine.

The Enterprise Suite starts with a full-business assessment — every department, every workflow, every cost center examined for automation opportunity and AI readiness. You leave with a prioritized implementation roadmap and a business case with real numbers attached to it. Then we build it.

Phase 01

Full Business Audit

Every business unit mapped. Workflows documented. Headcount and cost-per-function analyzed. Tooling inventory completed. Automation opportunities ranked by revenue impact and implementation effort.

Phase 02

Implementation Roadmap

Phased deployment plan with clear milestones, integration requirements, and projected ROI at each stage. You know exactly what gets built, in what order, and what it returns before a single line of code is written.

Phase 03

Build, Deploy & Train

Full implementation of approved automations across targeted departments. AI agents trained on your data. Private LLM deployed. Voice handling activated. Bots integrated with your CRM and ops stack.

Phase 04

Dashboard & Benchmarking

Custom executive dashboards built for desktop and mobile. Every automation tracked against baseline performance. Benchmarks compared at 2, 6, and 12 months with full attribution to revenue, margin, and cost reduction.

Live Benchmarking Dashboard
Total Revenue Impact
+$487K
↑ 34% since automation launch
12mo
10mo
8mo
6mo
4mo
2mo
1mo
Now
Gross Margin
+12pts
↑ vs. baseline
Cost Per Lead
-41%
↓ since routing live
Dept. Cost Saved
$9.2K
↑ /mo reallocated
Client Retention
+19%
↑ YoY post-bot deploy
Metric Baseline 6 Months 12 Months
Lead Response Time 4.2 hours 12 minutes Instant
Calls Handled / Day 28 74 110+
Ops Cost / Month $18,400 $12,100 $9,200
Close Rate 22% 31% 38%
Frequently Asked Questions

Everything Sioux Falls businesses ask before they build.

01 Lead Generation
Can AI actually generate net-new leads for a Sioux Falls business?
Yes. AI-assisted lead generation identifies companies that match your Ideal Customer Profile using firmographic data and real-time intent signals — meaning businesses actively researching solutions like yours right now. GRAVITY builds the ICP model, sources the list, enriches contacts, and launches multi-channel outreach sequences across email and LinkedIn. Every lead that responds is captured, scored, and pushed directly into your CRM with full attribution from first touch.
What is intent data and how does it improve lead generation?
Intent data identifies companies that are actively researching topics related to your product or service right now — based on content consumption, search behavior, and third-party signal aggregation. Instead of cold outreach to a static list, your sequences target companies that are already in a buying mindset. For Sioux Falls B2B businesses with longer sales cycles, intent data can cut the time from first touch to booked meeting by 40–60% because you are not educating cold prospects — you are showing up at the moment they already care.
What does AI lead generation cost compared to hiring an SDR?
A fully-loaded SDR in Sioux Falls — salary, benefits, tools, manager time, ramp period — runs $80,000 to $110,000 per year with 3 to 6 months before they hit full productivity. AI lead generation infrastructure handles prospecting, list building, sequence execution, reply handling, and CRM logging at a fraction of that cost, with no ramp period and no turnover risk. The human role shifts from doing the outreach to managing the system and handling the conversations that convert.
How does GRAVITY build an Ideal Customer Profile for AI targeting?
We start with your closed-won data — the deals that actually closed, the companies that stayed, the buyers who referred others. We analyze firmographic patterns: industry, employee count, revenue range, tech stack, growth signals, geography. Then we build a scoring model that assigns match confidence to every prospect in the target universe. The higher the score, the earlier they enter your sequences. For businesses without strong historical data, we run a discovery process using market benchmarks and competitive analysis to define the ICP from the outside in.
What channels does AI-powered lead generation run on and how are they coordinated?
GRAVITY runs coordinated multi-channel outreach across cold email and LinkedIn — the two highest-ROI outbound channels for B2B businesses in Sioux Falls and surrounding South Dakota markets. Email infrastructure is built for deliverability: domain warming, dedicated sending domains, inbox rotation, and bounce management. LinkedIn sequences run connection requests, message threads, and profile view touchpoints timed to complement email. Both channels feed the same CRM pipeline so every touchpoint is sequenced, tracked, and attributed. AI handles the timing, personalization at scale, follow-up cadence, and out-of-office detection. Humans step in when a prospect replies with real intent.
02 AI Voice & Call Handling
Can AI handle business phone calls for a Sioux Falls company?
Yes. GRAVITY deploys AI voice agents trained on your business, your offers, and your objection handling. They answer inbound calls, qualify leads, schedule appointments, and route complex conversations to humans — 24 hours a day, 7 days a week. For outbound, AI voice runs follow-up calls to cold leads, appointment confirmations, and re-engagement campaigns. Every call is transcribed, logged to your CRM, and attributed to the correct lead record. For most Sioux Falls service businesses, this eliminates the need for a dedicated receptionist handling routine call volume.
How human does an AI voice agent actually sound?
Modern AI voice agents running on leading voice synthesis models are indistinguishable from a trained human representative in most call scenarios. They handle natural conversation flow, pauses, interruptions, and follow-up questions without sounding scripted. GRAVITY trains each agent on your specific business vocabulary, product names, pricing language, and common objections — so they respond like someone who has been on your team for a year, not like an IVR menu. Where callers expect and deserve a human — complex negotiations, escalations, emotional situations — the agent routes immediately.
What happens after an AI voice agent qualifies a lead on a call?
The moment a call ends, the AI agent writes a full activity record to your CRM — call transcript, qualification outcome, lead score update, contact enrichment, and next action triggered. If the lead booked an appointment, the calendar invite is sent automatically. If they requested a callback, a task is created for the right rep with full context. If they were not ready, they enter a nurture sequence timed to follow up at the right interval. Nothing falls through the cracks because there is no human step required for any of it.
Can AI voice handle outbound follow-up calls for leads that went cold?
This is one of the highest-ROI use cases for AI voice in a Sioux Falls B2B business. Cold leads in your CRM — people who filled out a form, booked and canceled, or went quiet after a conversation — represent real pipeline that most teams never fully work because manual follow-up is expensive and inconsistent. AI voice runs re-engagement campaigns on these contacts at scale: a personalized call referencing their original inquiry, a clear value statement, and a direct ask to rebook or re-engage. No rep time required until they say yes.
How does AI call handling integrate with appointment scheduling and CRM?
GRAVITY's AI voice implementation connects directly to your calendar system — Calendly, Google Calendar, HubSpot Meetings, or equivalent — so the AI agent can check real-time availability and book appointments during the call without a human intermediary. The booked appointment creates a deal record in your CRM, triggers a confirmation sequence to the prospect, and notifies the assigned rep. Every touchpoint — the call, the booking, the confirmation, the reminder, the follow-up if they no-show — is automated and tracked. From the rep's perspective, they open their calendar and the qualified meetings are there, fully briefed, with no phone tag required to get them on the books.
03 Business Bots & Automation
What departments can AI bots be deployed in for a local business?
GRAVITY builds purpose-built AI bots for four core business units: Finance bots handle invoice routing, expense categorization, AP/AR flagging, and financial query answering. Operations bots manage scheduling, vendor coordination, internal ticketing, and workflow automation. Customer service bots handle FAQ responses, order and account status, appointment booking, and escalation routing. Sales bots run outbound prospecting sequences, objection follow-up, lead nurturing, and pipeline hygiene. Each bot is built on your specific processes and integrated with your existing tools — not deployed as a generic out-of-the-box product.
How much can a customer service bot reduce support ticket volume?
For most Sioux Falls service businesses, a properly trained customer service bot resolves 60 to 80 percent of inbound support volume without human intervention. The key is training specificity — a bot trained on your actual FAQ content, product documentation, account status logic, and escalation criteria dramatically outperforms a generic chatbot that tries to guess. GRAVITY builds the training dataset from your existing support history, identifies the highest-volume query types, and builds resolution flows for each. The remaining 20 to 40 percent that requires human handling gets routed with full context already attached — no re-explaining from the customer.
What does a finance automation bot actually do day to day?
A finance bot running inside a Sioux Falls business typically handles: routing vendor invoices to the correct approval queue based on amount and category, flagging duplicate invoices before they hit payment, categorizing expenses against the correct GL codes, sending payment reminders to clients with overdue AR, generating weekly cash position summaries, and answering natural language questions like "what did we spend on software last quarter" against your actual financial data. The goal is not replacing your bookkeeper or controller — it is removing the 2 to 4 hours per day of low-judgment, high-repetition work so they focus on analysis and decisions.
How long does it take to deploy a business bot for a Sioux Falls company?
A single-department bot — customer service, sales, or operations — is typically live within 2 to 4 weeks from kickoff. The timeline depends on integration complexity, the size of the training dataset, and how many existing tools need to be connected. Finance bots with accounting system integrations run 3 to 5 weeks. Multi-department rollouts are phased: one bot live first, refined over 30 days, then the next department activated. GRAVITY provides weekly progress reporting and a dedicated implementation lead, with a structured handoff and training session for your team before each bot goes live.
What is the 80% cost reallocation claim and how does it work in practice?
The 80% figure refers to the proportion of time in targeted roles that gets shifted from low-judgment repetitive work to higher-value work — not headcount reduction. In a 5-person customer service operation handling 200 inbound tickets per day, a trained AI bot handles 140 to 160 of those autonomously. The 5 people now handling 40 to 60 escalations also take on retention outreach, upsell conversations, account reviews, and proactive client communication — work that directly affects revenue and satisfaction. The cost per interaction drops dramatically. The revenue contribution per team member increases dramatically. For Sioux Falls businesses operating on tight margins, this is the compounding advantage that gets harder to compete against every month you don't build it.
04 Enterprise AI & Private LLMs
What is a private LLM and why would a Sioux Falls business need one?
A private LLM is a large language model deployed within your company's secure environment — not a shared public tool like ChatGPT. It is trained on your proprietary documents, SOPs, pricing, client records, and institutional knowledge. Employees query it in plain language and get accurate, sourced answers from your actual business data. For Sioux Falls businesses with distributed teams, complex pricing structures, or large document libraries, a private LLM eliminates hours of information hunting per week and gets new hires productive in days instead of months. Your data never leaves your environment.
What is included in GRAVITY's Enterprise AI and Automation Audit?
The Enterprise Suite starts with a full-business assessment — every department, every workflow, every cost center examined for automation opportunity. Deliverables include: current-state workflow documentation and cost-per-function analysis; automation opportunity ranking by revenue impact and implementation effort; phased implementation roadmap with ROI projections at each stage; custom executive dashboard design for desktop and mobile; and ongoing benchmarking comparing performance at baseline versus 2, 6, and 12 months post-implementation. This is not a consulting report that sits on a shelf — it is a build plan that GRAVITY then executes.
What does the automation performance dashboard track and show?
GRAVITY's custom dashboards — built for desktop and mobile — track total revenue impact since automation launch, gross margin improvement, cost per lead and cost per closed deal, AI call handling volume and conversion rate, lead generation pipeline activity, bot resolution rates, staff productivity benchmarks, and department cost savings. Every metric compares against your pre-automation baseline at 2-month, 6-month, and 12-month milestones. The dashboard is designed so that the ROI case builds itself — you can show any stakeholder exactly what changed and by exactly how much without pulling a single manual report.
How does AI automation integrate with my existing CRM and business tools?
Every GRAVITY automation is built to write to and read from your existing CRM — HubSpot, Salesforce, GoHighLevel, Pipedrive, or others. Lead routing decisions, voice call transcripts, follow-up sequence actions, lead scoring updates, bot interactions, and outbound campaign responses are all logged as CRM activities tied to contact and deal records. No automation operates outside your attribution infrastructure. This means every AI action — from a cold email open to a booked call to a bot-resolved support ticket — is traceable to revenue impact, not just activity volume.
How is GRAVITY's AI implementation different from buying off-the-shelf automation software?
Off-the-shelf automation platforms — Zapier, Make, generic chatbot builders — give you the components. GRAVITY builds the system. The difference is the same as the difference between buying lumber and hiring a contractor: the tools are not the problem, the architecture and expertise are. GRAVITY starts with your ICP, your workflows, your CRM, your revenue goals — and builds automations that reflect how your actual business operates, not how a product demo assumes it does. We handle integration, training, testing, and iteration. We measure outcomes against revenue benchmarks, not feature checklists. And for Sioux Falls businesses that do not have an internal engineering team, we are the team — from scoping through ongoing optimization.
Your Numbers. Right Now.

What does automation actually mean for your business?

Move the sliders. See what the machine returns. Every number is conservative — real implementations typically outperform these projections by 20–40%.

Your Business Today

Staff in repetitive roles 4 people
Avg. fully-loaded salary $55K / yr
Inbound leads per month 60 leads
Current lead response time 3.5 hrs
Current close rate 22%
Avg. deal value $4,500

After Automation

Monthly Cost Saved
$7,300
Staff reallocation @ 80%
Hours Freed / Week
128 hrs
Redirected to revenue work
Speed to Lead
Instant
Was 3.5 hrs — now <60 sec
Leads Captured
+31 / mo
Previously lost after hours
Close Rate Lift
+9 pts
Scored routing + faster follow-up
Customer Sat Lift
+34%
Response time drives NPS
Projected Monthly Revenue Gain
$22,400
Cost savings + new revenue from captured leads × lifted close rate
Get the Real Number for Your Business →
The version of your business that already exists. You just haven't built it yet.

Imagine waking up and your pipeline
filled itself overnight.

Leads scored. Calls handled. Follow-ups sent. Clients responded to. Your team working on the deals that matter — because the machine handled everything else while you slept. This is not a pitch. It is already happening for businesses in Sioux Falls that decided to build it.